For Bookings made from Escape2Explore Website.
- Departure Day or Less Than 48 Hours Prior To Departure - No refund.
- Anytime More Than 48 Hours Prior To Departure - Full refund, 10% cancellation charges apply.
- Incase your event is cancelled, the amount will ideally be refunded to you within 5 to 7 working days.
- In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases we will try to provide an alternate feasible activity. However no refund will be provided for the same.
- Billing will be done for the minimum number of peoples guaranted.
- If we cancel the event, we offer full refund to all the participants.
For Bookings made from Third Party Website.
- It is the reposibility of client to communicate with third party (booking website) for cancellation.
- Cancellation / Refund is done by third party based on their policies.