For Bookings made from escape2explore Website.

1.Departure Day or Less Than 48 Hours Prior To Departure - No refund.
2.Anytime More Than 48 Hours Prior To Departure - Full refund, 10% cancellation charges apply.
3.If your event is cancelled, the amount will be refunded within 5 to 7 working days.
4.In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled. We will try to provide an alternate feasible activity. However, no refund will be provided for the same.
5.Billing will be done for the minimum number of people guaranteed.
6.If we cancel the event, we offer a full refund to all participants.

For Bookings made from Third Party Website.

1.It is the responsibility of the client to communicate with the third party (booking website) for cancellation.
2.Cancellation / Refund is done by the third party based on their policies.